We have recently made updates (as noted) which impact available version retention settings for files which have been removed from the local storage on the machine which is being backed up.

Data that is backed up from an endpoint, is stored in our cloud and/or in a customers local backup destination indefinitely for as long as the account is active. It's not a backup.ĬrashPlan for Small Business is intended as a data backup and recovery software solution. Avoid this service unless you just need version history for live, in-use, existing files on your systems.

They do not promote this deficiency on their website, and have now lost hundreds of GB's of my data because I have relied on them as a backup provider. They have the statement like 'Customize deleted file retention', which means you can have LESS than 90 days of backup. Computer crashed? You'd better recover every file in entirety, including the ones that you don't know are gone/corrupt/missing, within 90 days or less, or your data is lost forever.

Deleted files are only retained for up to 90 days, so if you lose a file it's gone for good unless you are able to identify and fix it in that 90-day window from when it disappeared. As of October 2021 CrashPlan for Business is no longer a backup service, deleted masses of critical backed-up data, and has confirmed that action in communications and on their website: notification to users was:Starting October 20, 2021, we will release a series of automatic updates to implement the following changes on all devices: Deleted files retention limited to 90 days This message equates to: 'find and restore all of your critical deleted files that you've backed up with us, or lose them.'CrashPlan for Business now only provides a version history for EXISTING files and a 'recycle bin' of deleted items for 90 days.

I have been using CrashPlan for almost a decade, and am an IT Architect with 20+ years of experience.

Code42 software inc